What should I do when I receive my card?

If you've just received your shiny new card through the post, we hope you love it! Here are the first steps to take:

1. Activate your card online on your account page on the website or on the app. You'll need to go to the on the menu at the left. Select your card and a panel will appear on the right. Under the image of your card, you'll see an option to activate your card.

2. Get your PIN, you can do this on the same page you activate your card on.

3. Sign the back of your card.

4. Make your first transaction! This first transaction will need to be a CHIP and PIN transaction rather than a contactless transaction. Once you've made your first Chip and PIN transaction you will be able to use contactless going forward.