Here are some general guidelines to help keep your account secure:
· Never give out your one-time password or verification code
· Keep passwords secure and don't share them with anyone
· If you receive a call claiming to be from us that you are suspicious about, hang up and contact us via email or live chat on our website
· If you notice your card is missing, even if you think you have only misplaced it, freeze your card via your account page
· Report any transactions you don't recognise on your statement to our team at help@fairfx.com and freeze your card immediately
· Only invite people to your account that you trust
Remember, our team will NEVER:
· Ask for your account password, one time passcode, or verification code
· Send you an SMS and ask you to read the message to them