How can keep my account secure?

Here are some general guidelines to help keep your account secure:

·       Never give out your one-time password or verification code

·       Keep passwords secure and don't share them with anyone

·       If you receive a call claiming to be from us that you are suspicious about, hang up and contact us via email or live chat on our website

·       If you notice your card is missing, even if you think you have only misplaced it, freeze your card via your account page

·       Report any transactions you don't recognise on your statement to our team at and freeze your card immediately

·       Only invite people to your account that you trust

Remember, our team will NEVER:

·       Ask for your account password, one time passcode, or verification code

·   Send you an SMS and ask you to read the message to them