Can I freeze my card?

Yes, you can freeze your card which will completely prevent any further transactions taking place on it. It is not the same as cancelling a card because you can unfreeze the card on the website or mobile app whenever you would like. It's therefore ideal for securing your card if you have misplaced it, or for peace of mind if you think you will not be using it for some time.

To freeze your card, please sign in to your account, go to the "Cards" page, select the card you want to freeze, and choose the "Freeze" option.